Smart RGB Dream Color Floor Lamp

All orders are processed within 2 to 8 business days (within Australia) (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping option

Estimated delivery time

Price

Express ($0.00 and up)

1 to 4 business days

$15.00 AUD

Standard ($100 and up)

2 to 8 business days

Free

Standard ($0.00 and up)

2 to 8 Business days

$10.00 Aud

*No International shipping available currently

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at abhisshek.pandya192@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please refer to refund policy page

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at abhisshek.pandya192@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at abhisshek.pandya192@gmail.com